WhatsApp Chatbot for Healthcare ★ 4.9 Rating | Trusted by 10,000+ Businesses

Engage Your Patients Timely and Securely on WhatsApp

Automate doctor appointment bookings, reduce missed consultations with smart reminders, and enable patients to securely receive diagnostic records, prescriptions, and health tips on their preferred messaging app.

Automate Bookings & Reschedules
Reduce Missed Appointments
Secure Medical Records
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CarePlus Clinic Bot
Verified Healthcare Provider · Online
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Omnichannel Healthcare Communications

Connect Your Lead Sources & Automate Patient Care

Bridge hospital management systems, pharmacy desks, and web portals with WhatsApp and SMS to deliver a unified, HIPAA-ready patient experience.

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Prescriptions Delivery

Send digital prescriptions via bulk SMS gateway and WhatsApp directly to your patient immediately following diagnosis.

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OPD Payments & Receipts

Send OPD payment details, diagnostic test invoices, and automated digital receipts via SMS and WhatsApp.

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Online Appointments

Enable 1-click online appointment booking, and dispatch instant appointment confirmations with clinic tokens.

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Health & Wellness Tips

Send condition-specific health tips to registered patients with actionable dos and don'ts curated by doctors.

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Disease Awareness Alerts

Run preventative health campaigns, seasonal allergy alerts, and vaccination drive notifications across patient cohorts.

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Payment Reminders

Send respectful automated payment reminders for pending diagnostic bills to patients or their appointed caretakers.

Connect Lead Sources for Healthcare and Wellness Brands
Self-Service Patient Journey

Trigger Leads to WhatsApp and Convert Them Better

Design and create a self-service chatbot with a few clicks and enable patients to book appointments on the go from WhatsApp. Manage cancellations, reschedule requests, and send upcoming appointment reminders to patients instantly.

Self-Service Appointment Booking

Patients select clinical specialty, view doctor time slots, and confirm appointments without waiting in phone queues.

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Automated Reschedules & Cancellations

Allow patients to modify consultation times with a single tap, automatically freeing up doctor slots for walk-ins.

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Patient FAQ Knowledge Base

Answer frequent questions on visiting hours, cashless insurance empanelment, and fasting guidelines automatically.

Automated OPD Booking Flow Clinic Bot Active
Step 1: Patient clicks "Book Appointment" on Google or Website
Step 2: WhatsApp Bot displays available doctors & confirms OPD slot
Step 3: Digital QR Token & Google Map pin sent to patient in <10 seconds!
Booking Speed: < 10 Seconds Zero Call Wait Times
Post-Acute Care & Retention

Follow Up and Engage with Your Patients After Discharge

SMSHUB's no-code visual builder empowers you to create automated customer engagement workflows. Use predefined templates and media to reach patients with the right message based on events and clinical recovery milestones.

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Post-Discharge Recovery Protocols

Trigger automatic follow-up checks at 24 hours, 3 days, and 1 week post-discharge with wound care instructions and dietary restrictions.

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Medication Adherence Reminders

Send scheduled dosage reminders, refilling alerts, and vital parameter check-ins to ensure prescribed treatment adherence.

Automated CSAT & Feedback Surveys

Capture honest patient feedback on nursing care, doctor attention, and cleanliness to continuously elevate hospital service ratings.

Lead Generation and Automated Workflows for Healthcare Industry
Drag-and-Drop Healthcare Bot Builder

Automate Conversation Workflows and Serve Customers 24x7

Engage your customers and prospects around the clock with our simple drag-and-drop chatbots. Automatically insert catalogs for comprehensive health checkups, dental packages, and diagnostics into the conversation, putting your clinic on autopilot.

📦 Health Catalogs

Insert comprehensive master health checkups and lab packages into chat.

🚑 Emergency Triage

Instantly escalate urgent emergency queries to on-call duty medical officers.

🕒 24x7 Availability

Resolve routine billing, doctor roster, and report status queries day or night.

🔐 Encrypted Data

All patient interactions are protected with 256-bit end-to-end encryption.

Intelligent Medical Routing

Automatically Assign Leads to the Right Reps on the Go

With our WhatsApp chatbots, you can qualify and assign the right leads to the right sales reps or queries to the right customer support agents based on parameters like location, function, timezone, and specialty.

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Specialty & Dept

Route queries directly to Cardiology, Orthopedics, or Pediatrics coordinators based on patient needs.

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Hospital Branch

Route patients automatically to the nearest hospital unit or neighborhood clinic based on PIN code.

Duty Shift & On-Call

Distribute after-hours emergency or telemedicine calls to active on-duty medical staff and night desk agents.

Instant Handoff Alert

Coordinators receive instant WhatsApp alerts with complete patient symptoms, medical history, and 1-tap call.

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Post-Diagnosis Notes & Suggestions

Patients have a lot on their minds; prescriptions are easy to lose and instructions are easy to forget. Automatically send all critical information—prescriptions, dosage instructions, and next appointment dates—via WhatsApp, SMS, or email right after their consultation.

Zero Prescription Loss
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Re-Engagement for No-Shows

Patients might ignore minor conditions if symptoms recede, or abandon booking forms halfway. Minimize these drop-offs by running automated re-engagement campaigns via WhatsApp, SMS, and remarketing to bring patients back safely for their care.

Reclaim Lost Consultations
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Educate Patients on Next Steps

Helping patients with the right information at the right time enhances experience and patient retention. Automatically deliver subsequent visit schedules, lifestyle management tips, and diagnostic prep reminders with pre-built clinical workflows.

Higher Retention & Trust
Ready-To-Use Medical Workflows

Chatbot Templates for Healthcare & Wellness Providers

Deploy pre-configured, compliance-ready WhatsApp chatbot workflows built specifically for hospitals, diagnostic chains, specialty clinics, and wellness brands.

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Doctor OPD Booking Bot

Allow patients to check real-time doctor availability, select preferred clinic branches, book consultations, and receive digital OPD queue tokens.

Instant OPD Tokens Deploy Template →
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Lab Test & Sample Collection Bot

Enable patients to book blood tests, schedule home phlebotomy visits, provide fasting instructions, and pay securely online.

Home Sample Booking Deploy Template →
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Report & Prescription Bot

Deliver password-protected PDF lab reports, radiology scans, and signed digital prescriptions instantly upon verification via OTP.

Secure PDF Delivery Deploy Template →
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Pharmacy Refill Bot

Allow chronic care patients to upload prescription photos, confirm refill orders, track delivery dispatches, and pay digitally.

1-Click Medicine Refill Deploy Template →
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Insurance TPA Helpdesk Bot

Help patients verify cashless health insurance empanelment, upload pre-authorization claims, and track TPA approval status in real time.

TPA Pre-Auth Status Deploy Template →
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Wellness & Health Package Bot

Promote annual full-body checkup packages, corporate wellness drives, and maternal care programs with interactive catalog checkouts.

Preventive Wellness Deploy Template →
0.00%
Infrastructure Uptime SLA
Tier-4 Carrier SLA
0M+
Monthly Messages
10,000 TPS Peak
0K+
Active Clients
Pan-India Trust
< 0.0s
Avg OTP Latency
Direct SMPP Bind
0+
Direct Telecom Binds
Jio • Airtel • Vi • BSNL
0+
Countries Covered
Worldwide Reach
Official Meta Cloud API Partner Verified Tier
TRAI DLT Enforced • 100% PE-TM Chain Compliant
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