Legal Compliance

Privacy Policy

Last updated: September 2026

At SMSIndiaHub, we take the privacy of our clients and end-users extremely seriously. This Privacy Policy details how we collect, process, and safeguard personal data across our Bulk SMS, WhatsApp Business API, RCS, and Voice platforms.

1. Information We Collect

We collect necessary account details including company name, billing email, phone number, TRAI DLT registration IDs, and API authentication tokens required to deliver enterprise communications.

2. Message Payload Data

Message contents and recipient numbers are processed solely for transmission via telecom operator gateways or Meta Cloud APIs. We enforce end-to-end TLS/SSL encryption for all data in transit.

3. Data Retention & Security

Delivery reports (DLR logs) are retained for compliance auditing in accordance with TRAI regulations. We do not sell or share phone number databases or customer contact lists to third parties under any circumstances.