Design a multi level IVR using our ready to use design studio and accelerate your customer engagement with the help of a custom IVR flow.
Accelerate customer engagement using our ready to use design studio, efficient workflows, and granular reporting modules.
Design a multi-level IVR using our ready to use design studio and accelerate your customer engagement with the help of a custom IVR flow. Our easy to use drag and drop interface does not require any advanced technical skills to design your IVR.
Designed with efficient work flow to segregate every call based on department and agent. Our distributed design pattern helps you to drive various business insights such as department wise called density and agent’s performance matrix.
Your billing module is available for detailed CDR for every event which occurs in your account. Starting from inbound call history to outbound call detail including toll free reverse billing data.
Our voice platform is designed with a comprehensive approach to cater for a wider audience with diversified needs.
Design your own multi level IVR in minutes. Build intuitive nested audio menus to guide callers effortlessly.
All calls will be recorded and stored securely for training, quality assurance, and monitoring purposes.
Robust database for tracking reporting and analysis. Gain actionable insights on call volume and agent efficiency.
Use a web-hook API to connect with your software and application for instant lead sync and caller lookup.
Send automated SMS and Email notifications to all incoming callers and managers after every interaction.
Intelligent call routing to manage multiple concurrent calls without caller drops or long wait queues.
Follow the seamless automated journey from incoming call to agent resolution.
A caller calls your company virtual or toll-free phone number.
The caller hears a customized welcome greeting (e.g. “Thank you for calling SMSIndiaHub”).
The caller is asked to choose from a series of prompts (e.g. “Press 1 for Sales, 2 for Support…”).
The caller chooses a number on their phone keypad (e.g. Press 1 for sales).
The caller is directed to another series of prompts (e.g. “If you would like to make a purchase, press 1; to return an item, press 2…”).
The caller is then directed to the appropriate agent, department, call queue, or voicemail.
Want to see how SMSHUB can Help Your Business Achieve the Next Phase of Growth?
Bulk SMS for Non-Banking Financial Company (NBFC) are financial institutions that provide banking services.
Bulk SMS Service for Education sends sms for school & colleges such as Announcements, Attendance Report.
Bulk SMS Service for retail stores which help to automate two way communication, payment confirmation.
Want to see how SMSHUB can Help Your Business Achieve the Next Phase of Growth?
Increase every client experience with automated ticket booking and reservation confirmations.
Promotional sms service provider to promote your products, send offers, discounts, deals.
Transactional SMS Service to send IMP Alerts, Updates, Reminders, EMI Alerts, Parental alerts.
From nationalized banks and oil PSUs to airlines and e-commerce leaders, India's top enterprises trust SMSIndiaHub for sub-7s messaging delivery.
